Support

Need help with Cartavia? We're here to help with your account, meal plans, recipe imports, grocery lists, Kitchen Memory, billing, or anything that isn't working as expected.

Email us at support@cartavia.net or use the contact form below. You can also tap Report inside Cartavia to send feedback or report an issue.

Common questions

Still need help?

Email us at support@cartavia.net or use the contact form above. We usually respond within 2 business days.

Support

Common questions

Why are grocery prices estimates?

Why is my grocery total different from my meal-plan estimate?

How does Cartavia know what I already have?

Something in my Kitchen is incorrect. How do I fix it?

A recipe contains an ingredient I'm allergic to. What should I do?

How do I change my meal preferences?

Why did Cartavia recommend this meal?

Can I change a recipe's serving size?

How do recipe imports work?

My recipe import or cookbook scan is stuck processing. What should I do?

Can I cook using only what I already have?

Why does Cartavia say an ingredient should be used soon?

Why does an item say "Check before using"?

How do I report an incorrect recipe, price, grocery item, or other problem?

How do I manage notifications?

How do I delete my Cartavia account?

Still need help?